Feedback and Compliance Portal

As required in Minnesota 260.694, the department is responsible for establishing and maintaining a Minnesota African-American Preservation and Child Welfare Disproportionality Act portal. 

Currently, as part of the MAAFPACWDA implementation, this portal is currently being used to receive and respond to feedback and complaints related to eligible cases in Hennepin and Ramsey county only as part of the Phase In Program outlined in section 20 of MAAFPACWDA.  

Beginning January 1, 2027, the portal will be open to receive feedback and complaint reports related to eligible cases in all Minnesota county social service agencies.

It will serve as a place where members of the public can ask general questions about the act and share concerns or complaints about potential noncompliance by county agencies with specific elements of the act.

DCYF staff will monitor the portal daily and respond to all questions, concerns, and complaints that are submitted by the public to ensure compliance with the act.

Minnesota has a "state-supervised, county-administered" child welfare system, which means the state provides varying levels of oversight, guidance, and support to counties, while counties retain the authority to make decisions specific to child welfare practice within their counties, subject to state policy. Due to this structure, neither the department nor the unit has legal authority to formally change the outcomes of county or court decisions.

For more information about the feedback and compliance portal or to submit a question or complaint, please visit the following website.

MAAFPCWDA Feedback and Compliance | Minnesota Department of Children, Youth, and Families

All other child welfare questions, complaints, concerns, and feedback can be sent to DCYF through the constituency via email at dcyf.child.safety-permanency@state.mn.us or by calling the Minnesota Department of Children, Youth and Families at 651-431-4661.