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Title

MNbenefits to MAXIS integration project

Intro

The State of Minnesota is working across agencies to improve how public benefit applications are processed. This work is part of the One Minnesota Plan, led collaboratively by the Department of Children, Youth, and Families, the Department of Human Services, Minnesota Information Technology Services, and the Governor’s Office.

A connected system for Minnesotans

Counties and Tribal Nations administering public programs continue to face high workloads, manual processes, and systems that are not well connected.

Building an integration layer is a critical first step toward a more efficient, reliable, and user-friendly system. This work helps increase access to benefits for Minnesotans and supports the people who deliver these services every day.

Widgets

How we are approaching the work

Now that testing is complete, the state is implementing a secure integration layer that allows systems to share data accurately and reliably.

The first use of this integration will be a pilot connecting MNbenefits, the online application used by Minnesotans, to MAXIS, the system used by state, county, and Tribal Nation workers to determine eligibility and issue benefits.

The state is partnering with counties and Tribal Nations to define the pilot and identify improvements that will make a difference in day-to-day operations.

What this connection will improve

  • Less data entry
  • Improved accuracy
  • Faster processing and time to benefits
  • Better experience for workers and applicants

What to expect

We will prioritize improvements that reduce processing time and better support workers in the near term, while building a foundation for more connected systems in the future.

Work will move forward in phases to minimize disruption. The goal is to begin pilot implementation in mid-2026, with testing and feedback continuing through the year.

Timeline

  • Early 2026: Install and test the integration layer
  • Mid 2026: Launch MNbenefits to MAXIS pilot
  • Late 2026: Pilot operations and feedback

Better outcomes, stronger future systems

The integration layer is the first step in a long-term effort to modernize Minnesota’s human services system.

This work will:

  • Improve how quickly people receive benefits
  • Increase payment accuracy
  • Reduce manual work and errors
  • Strengthen data sharing and coordination
  • Help identify risks earlier and support program integrity

Ongoing improvements will continue as the system evolves, helping ensure accurate and timely benefit delivery for Minnesotans and strong stewardship of public resources.